Everyday IT support
Help with the computer and software problems that interrupt your work, plus routine care to catch the ones we can see coming.
Based in Johannesburg · Remote IT support worldwide
keep IT simple
Personal IT support for your business.
We help with your computers, email, networks and websites — wherever your business is.
Book a free introductory call
20 minutes · Phone or Teams · We'll contact you to arrange a time
How we help
Six ways we look after your technology.
Day-to-day help when something goes wrong, routine care to prevent problems, and planning when you want to change something.
Email & Microsoft 365
Help your team use email, share files and work together, with accounts and licences kept in order.
Computers & office networks
Help with computers, office Wi-Fi and the equipment that connects your team.
Security & backups
Help protect your systems, and keep backup copies of the files your business depends on.
Websites & domains
Help look after your website, its hosting and your web address, including moving them to a new provider.
IT projects & advice
Plan a technology change with you, and explain the work and the cost before anything starts.
Small team. Personal service.
You work with people who know your setup.
Work directly with Pieter and the Stassnet IT team. We take the time to understand how your business runs, and we explain things in language you can act on.
Still supporting our first client from 2008.
How we work
Monthly support, or one-off projects.
Either way, you get the scope and the cost in writing before any work starts.
Monthly support
Ongoing help and routine care for an agreed group of people and systems.
- Help by phone and email when something goes wrong
- Routine care to keep things running
- Microsoft 365 accounts and licences kept in order
- We deal with your suppliers on your behalf
One-off projects
A single, defined piece of work, planned and priced before it begins.
- Setting up or moving Microsoft 365
- Moving a website to a new host
- Moving a web address
- Setting up equipment for a new team member
Your quote explains what’s included and what costs extra.
Three simple steps
Getting started.
STEP 01
Tell us what you need help with
Send a short message. We will contact you to arrange a suitable time.
STEP 02
Talk with us for 20 minutes
A free introductory conversation, by telephone or Microsoft Teams.
STEP 03
Get three recommended priorities
A short follow-up email with the three things we suggest looking at first.
The introductory call is free. Technical checks and fixes are quoted separately.
Get in touch
Tell us what you need help with.
Whether something is going wrong now or you are planning a change, a sentence or two is enough to start.
Book a free introductory call
We will contact you to arrange a suitable time.
The form preview needs JavaScript. It is a demonstration and sends nothing.
Demonstration only — nothing was sent
No enquiry has been sent and no appointment has been made. On the finished website, this is where Stassnet IT would receive your message. What would happen then:
- Stassnet IT contact you to agree a suitable time.
- You talk for about 20 minutes, by telephone or Microsoft Teams.
- You receive a short email with three recommended priorities.
- Technical investigation, system access and fixes are quoted separately.
Already a client?
Use your usual support channel
Please use the support channel we have already set up for your business — it reaches us fastest.
Where we work
Based in Johannesburg. Remote IT support worldwide.
Johannesburg is our base, not our boundary. Most of what we do is done remotely, so where you are is rarely the deciding factor.
What it costs
The call is free
There is no charge and no obligation for the introductory conversation. Any work after that is quoted first.
Let's start with a conversation.
Twenty minutes, no charge, and no obligation to go any further.
Book a free introductory call
20 minutes · Phone or Teams · We'll contact you to arrange a time